Terms and Conditions

1. Introduction to our terms and conditions

This website is operated by Tell Ya Momma Ltd. Throughout these Terms and Conditions, the terms “we”, “us”, and “our” refer to Sticker Brigade.

We provide this website, including all information, tools, and services available from it, to you on the condition that you accept these Terms and Conditions, along with our Privacy Policy and Refund Policy, which are available on our website.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms and Conditions.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to this page. It is your responsibility to check this page periodically. Your continued use of the website following any changes constitutes acceptance of those changes.

2. General Conditions

  1. We reserve the right to refuse service to anyone for any reason at any time.
  2. You understand that content you submit (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer.
  3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or service without our express written permission.
  4. Headings are for convenience only and do not affect interpretation.

3. Online Store Terms

  1. Our website offers products for sale. References to an “item” mean a product available for purchase.
  2. We take reasonable care to ensure that all product descriptions and prices are accurate at the time of publication.
  3. Images are for illustrative purposes only. Colours and appearance may vary depending on your device and production variations.
  4. We reserve the right to refuse or cancel any order. Reasons may include:
    • Item out of stock
    • Payment not authorised or suspected fraud
    • Pricing or description errors
    • Technical or system errors
    • Failure of customer validation checks
  5. After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order.
  6. A contract is formed only when your order has been dispatched.

4. Pricing and Service Changes

  1. All prices are subject to change without notice.
  2. We reserve the right to modify or discontinue any product or service without notice.
  3. We shall not be liable for any modification, price change, suspension, or discontinuation.

5. Delivery

  1. Delivery options and estimated timescales are provided at checkout. These are estimates only and not guaranteed.
  2. Delays may occur due to circumstances beyond our control (e.g. courier delays or peak periods).
  3. “Next Day Delivery” orders placed after cut-off times or over weekends may be dispatched the next working day and delivered accordingly.

6. Order Cancellation and Consumer Rights

  1. You have the right to cancel your order within 14 days of receiving your goods under the Consumer Contracts Regulations.
  2. To cancel, you must notify us at info@stickerbrigade.co.uk.
  3. If your order has already been dispatched, you must return the goods at your own cost unless they are faulty.
  4. Refunds will be processed in accordance with our Refund Policy.
  5. The right to cancel does not apply to:
    • Personalised or custom-made items
    • Perishable goods
    • Digital content once accessed

7. Liability

  1. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any matter which cannot be excluded under UK law.
  2. To the fullest extent permitted by law, we shall not be liable for any indirect or consequential loss, including loss of profit or opportunity.
  3. Our total liability to you shall not exceed the total amount paid for the goods.

8. Indemnity

You agree to indemnify and hold harmless Sticker Brigade, its directors, employees, and affiliates from any claims, liabilities, damages, or expenses arising from your breach of these Terms.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us.

11. General

  1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force.
  2. We are not liable for any delay or failure to perform obligations due to events beyond our reasonable control.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

📧 info@stickerbrigade.co.uk
🌐 www.stickerbrigade.co.uk