Privacy Policy

1. Introduction

Welcome to Sticker Brigade (“we”, “our”, “us”).

We are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your information when you visit our website: www.stickerbrigade.co.uk.

2. Information We Collect

We may collect and process the following data:

a. Information you provide directly

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment details (processed securely via third-party providers such as PayPal and Stripe)
  • Any information submitted via contact forms or customer enquiries
  • Marketing preferences (e.g. newsletter sign-ups)

b. Information collected automatically

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the website
  • Referral source

c. Cookies and tracking technologies
We use cookies and similar technologies, including Google Analytics, to analyse traffic and improve user experience. See our Cookie Policy for full details.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders
  • Manage payments securely via PayPal and Stripe
  • Communicate with you about your orders or enquiries
  • Provide customer support
  • Send marketing emails (if you have opted in)
  • Improve our website, products, and services
  • Monitor website performance using Google Analytics
  • Detect and prevent fraud
  • Comply with legal obligations

4. Marketing Communications

If you sign up to receive marketing emails, we may send you updates, offers, and promotions.

You can unsubscribe at any time by:

We will only send marketing communications where you have given consent.

5. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Contractual necessity – to fulfil orders and provide services
  • Legitimate interests – to improve our website and prevent fraud
  • Legal obligations – to comply with applicable laws
  • Consent – for marketing emails and non-essential cookies

6. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Payment processors (PayPal and Stripe)
  • Delivery and courier services
  • Website hosting and IT providers
  • Analytics providers (Google Analytics)
  • Email marketing platforms (if used)
  • Legal or regulatory authorities where required

7. International Transfers

Some of our third-party providers (such as Google, PayPal, or Stripe) may process data outside the UK. We ensure appropriate safeguards are in place to protect your data.

8. Data Retention

We retain your personal data only for as long as necessary, including for legal, accounting, and reporting purposes.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request transfer of your data
  • Withdraw consent at any time

To exercise your rights, contact us at: info@stickerbrigade.co.uk

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page.

13. Contact Us

📧 info@stickerbrigade.co.uk
🌐 www.stickerbrigade.co.uk